Lifetime Warranty

What is Covered
Hattori Hanzo Shears are warranted to be free of material and workmanship defects.

How Long Coverage Lasts
This warranty lasts for the lifetime of the shear. Warranty coverage ends when the product becomes unusable for reasons other than defects in workmanship or material.

What We Will Do to Correct Problems
Warranted products will be repaired or replaced, at Hattori Hanzo Shear's option, and returned at no charge.

What is Not Covered
Failures due to misuse, abuse or normal wear and tear are not covered by this warranty. Hattori Hanzo Shears shall not be responsible for any incidental or consequential damages.

How Local Laws Relate to the Warranty
Some areas do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary, from state to state, province to province, or country to country.

No Other Express Warranty Applies
This Full Lifetime Warranty is the sole and exclusive warranty for Hattori Hanzo Shears products. No employee, agent, dealer, or other person is authorized to alter this warranty or make any other warranty on behalf of Hattori Hanzo Shears.

Executing the Hattori Hanzo Shears Lifetime Warranty
In the event that you have a problem with your Hattori Hanzo Shears product due to a defect in materials or poor workmanship, we will attempt to remedy the problem in accordance with our warranty policy in a timely manner. For warranty information on Hattori Hanzo Shears, visit www.HattoriHanzoShears.com

NORMAL WEAR AND TEAR:
The Hattori Hanzo Shears product may experience normal wear and tear and require service. While normal wear & tear is not considered a "defect" and is not covered by the Hattori Hanzo Shears Lifetime Warranty, it is our goal to get your shear back in service a soon as possible.

DEFECTS IN MATERIALS OR WORKMANSHIP:
It is our experience that a product that fails prematurely due to a manufacturing defect in materials or workmanship, will generally do so very early on, often the first or second time the product is used. When returned for inspection, these products are generally found to still be in like new condition and show very little signs of use. It is uncommon for a product that was manufactured with a defect, to survive under normal use for any extended period of time. Products that are returned for warranty inspection after months or years of continuous reliable service are rarely found to be defective. The most common demand for service is the result of normal wear and tear issues, which are not considered to be a defect in materials or workmanship.

Whether it's the cover of Vogue, New York Fashion week, or Back Stage on Broadway you will find our shears going to work, making the world we live in a more beautiful place.

3941 Park Drive, Suite 20-446
El Dorado Hills, CA 95762

 

Copyright© 2017 Hattori Hanzo Shears, Inc.